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A 5000 word essay introducing a service improvement plan based on an aspect of professional practice or patient care.
The service improvement plan needs to be based on existing research sourced by undertaking a literature review.
To develop a structured and viable service improvement plan there needs to be the implementation of a suitable change theory. 
An action plan of the proposed service improvement plan will be required in the appendices. 

Module Learning Outcomes(1-4 in the essay 5-6 in practice)
1. Critically examine the service user experience to establish potential for improvement in a defined aspect of care/ professional practice.
2. Interpret and critique information from a variety of sources, drawing conclusions to propose a flexible and creative approach to problem solving
3. Demonstrate application of understanding of change management in proposing improvements to care delivery,
4. Demonstrate the capacity for conceptual, critical and independent thinking

Suitable Essay Structure Example
•Introduction
•Background + Introduction of the Service Improvement Idea
•Literature Review 
•Change Management, applying the Service Improvement 
Plan
•Recommendations
•Conclusion
•References
•Appendices. 

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