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TASK OVERVIEW:
Each year, the NYC Department of Education (NYC DOE) requires all schools (including TEP Charter School) to administer a survey to its parent body. The survey provides NYC DOE with feedback from the parents with respect to the schools that their children attend. NYC DOE uses this data to evaluate each school. Hence this is an important survey and the goal of TEP Charter School is to ensure at least a participation rate of 95% of its parent body.
TASK DETAILS:
The NYC DOE survey can be administered via paper or online. Paper surveys are delivered to TEP Charter School during the month of February. The surveys are due by end of March. Only one survey per family is required. Thus, if there are 2 siblings attending TEP Charter School, then the survey only needs to be completed by their parent once. That one survey will count for both the siblings. Your task should be designed keeping the demographic of the current TEP student body.
Design a process that includes
Distribution of the survey to the parents
Collection of the survey by school
Tracking data of which survey has been submitted and which are still due
A plan for following up with families who have not submitted the survey in a timely manner and supporting them to complete the survey
Even though this survey is optional, TEP Charter Schools goal is to achieve a 95% participation rate, as this directly impacts the good standing of the school. Therefore it is important for you to brainstorm and include creative strategies that you would implement in order to encourage parents to complete the survey in a timely manner.