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Use the attachment as one of the sources 

Various forms of Alternate Dispute Resolution (ADR) have been used for decades in the United States to resolve minor civil disputes.  What are examples of civil disputes that should be resolved via ADR?  Should they be subject to mediation or arbitration? 

reference for attachment, use as one of the references Neubauer, D. & Meinhold, S. Judicial process: Law, courts, and politics in the united states. 7th ed, Cengage, 2016