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Describe in your own words how, in an ideal scenario, communication flows between
managers and employees in an organization.

Can you give examples from your own experience
in organizations to support your account?

Social media and new work-based technologies are changing employee communication.

in your view, can these media and technologies be used to improve learning and innovation, as
well as cohesion amongst employees?

Which organizations, in your view, are doing this
particularly well?