Developing a Group Program
Case Material
- How would you have gone about introducing a group program in the Portland Services agency differently than the approach that Jason and Sandra used? Be specific and explain your planning.
- If you were Sandra or Jason and the staff was unresponsive to and critical of your leadership, how would you have felt?
- How could Jason and Sandra have handled their emotional reactions in the group differently than they did?
- How could Jason and Sandra have responded differently to the staffing groups’ silence?
- What staffing group norms did Jason and Sandra violate in conducting the staffing group meeting?
- How could Jason and Sandra have planned a better staffing group meeting? Be specific.
- What mutual roles and responsibilities could they have identified prior to the staffing group meeting?