Developing a Group Program

Case Material



  1. How would you have gone about introducing a group program in the Portland Services agency differently than the approach that Jason and Sandra used?  Be specific and explain your planning.










  1. If you were Sandra or Jason and the staff was unresponsive to and critical of your leadership, how would you have felt?









  1. How could Jason and Sandra have handled their emotional reactions in the group differently than they did?









  1. How could Jason and Sandra have responded differently to the staffing groups’ silence?










  1. What staffing group norms did Jason and Sandra violate in conducting the staffing group meeting?










  1. How could Jason and Sandra have planned a better staffing group meeting?  Be specific.










  1. What mutual roles and responsibilities could they have identified prior to the staffing group meeting?