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In this case study, you will examine an organization that implemented the DMAIC strategy for improving its process, and discuss why this approach was appropriate.

 

Read the Harvard Business Review Article Era of Quality at the Akshaya Patra Foundation listed in the Reading and Resources section of this module. Address the following:

 

   Explain why using a DMAIC approach was appropriate in this situation based on the goals and objectives outlined for the project. Would another approach have worked? Explain why or why not.

 

   Discuss the challenges presented by the expansion plan, and how the DMAIC method was used to address these challenges.

 

Be sure to reference specific examples from the case, and from your textbook or other authoritative sources, to support your explanation.

 Explain why using a DMAIC approach was appropriate in this situation based on the goals and objectives outlined

 for the project. Would another approach have worked?

Explain why or why not.

 Discuss the challenges presented by the expansion plan, and how the DMAIC method was used to address these challenges.