Leadership Skills and Behavior What are the mission, obje​‌‍‍‍‌‍‍‍‌‍‍‍‌‌‌‌‌‌‍‍​ctives and priorities of the organization?


How are these communicated?


How are management techniques and theories incorporated into leadership activities? 

How does leadership analyze problems, promote solutions and encourage decision making?


 Engaging Culture and Environment Does the organizational climate encourage transparency, mutual trust and focus on service improvement?


Does it encourage teamwork and support diversity?