Define the problem in this case study. What management, organization, and technology factors contributed to the problem?

Was the SAP S/4 HANA SaaS solution a good one for Versum? Explain your answer.

What challenges did Versum encounter implementing the new system?

How did the new system change the way Versum ran its business?

In Chapter 10, read the case study “Can Uber Be the Uber of Everything?” and answer the questions below.

Analyze Uber using the competitive forces and value chain models. What is its competitive advantage?

What is the relationship between information technology and Ubers business model? Explain your answer.