With this information in mind, and based on your readings for this module, discuss the following with your group:

1. What would you do to begin to improve things in this hospital?

2. How would you improve hospital services, staff efficiency, and morale?

3. What policies and procedures would need to change to support your plan?

4. Once things start improving, how would you maintain these improvements?

5. How would this improve consumer confidence in the hospital?