Imagine you are the managing supervisor for the team tasked with conducting a root cause analysis for a intermittent failure in one of the products your company manufactures. Answer the question posed.

Which of the following actions should you take first to facilitate the team’s creative process?

Gather documentation on the product including its design blueprints, past manufacturing reports, and the client complaints describing the product failures.

Ensure the team that their hard work will be appreciated.

Leave the team alone to do their work without interruption.

Remind the team of the testing that will be performed on the product once the problem is identified and solved.