Leadership is both a property and a process. As a property it is the set of characteristics attributed to individuals perceived to be leaders. As a process, leadership is the use of noncoercive influence.

Apply your knowledge of the different types of power that leaders may possess to answer the following questions.

Lorenzo, an Internet marketing manager, has coercive power at work. People are likely to do what Lorenzo says because:

His social media skills are awesome

He can lower their pay

He can increase their vacation time

He is very charismatic