Leadership is both a property and a process. As a property it is the set of characteristics attributed to individuals perceived to be leaders. As a process, leadership is the use of noncoercive influence.
Apply your knowledge of the different types of power that leaders may possess to answer the following questions.
Lorenzo, an Internet marketing manager, has coercive power at work. People are likely to do what Lorenzo says because:
His social media skills are awesome
He can lower their pay
He can increase their vacation time
He is very charismatic