Every technical document should consist of several key characteristics: 

  • States a problem or issue to resolve 
  • Addresses the intended audience 
  • Reflects organizational goals and culture 
  • May have several contributing authors 
  • Uses effective design 
  • Consists of text, images, or both 
  • Is honest, clear, accurate, comprehensive, accessible, concise, and professional 

Step 1: Choose an Example

For this activity, choose one of the following examples to critique: 

  • Proposal (Links to an external site.)
  • Instructions (Links to an external site.)
  • User Guide (Links to an external site.)
  • Recommendation/Feasibility Report (Links to an external site.)
  • Technical Report  (Links to an external site.)
  • Technical Specification  (Links to an external site.)

Step 2: Analyze the Example

Analyze the example carefully to determine whether it meets the technical document characteristics noted above.

Step 3: Craft Your Initial Response

Your initial response must include two elements: 

1. Your personal introduction, in which you tell us

  1. your preferred name, **(ANSWER IS SIN)**
  2. your degree program, and **(ANSWER IS BACHELOR OF SCIENCE – LIBERAL ARTS
    Major/Concentration: Logistics Operations Mgmt)**
  3. the job role you see yourself pursuing after you graduate from Excelsior College. **(ANSWER IS LOGISITIAN)**

2. Your technical document analysis, in which you tell us

  1. one way in which the document meets characteristics of technical writing you have learned about thus far,
  2. one way in which the document fails to meet those characteristics, and 
  3. your assessment of the overall effectiveness of the document.