You will often have multiple ways to communicate a message to another person. Your choice of a communication channel should consider the amount of detail and context the message requires. The richness of a communication channel is determined, in part, by the ability to establish a personal focus for the communication. This means that a Facebook status update will be less rich thanan individual e-mail   , because:

You are not getting as many types of information

You do not know that the person’s message is intended for you personally

You cannot respond immediately to what the person is saying

You want to keep your manager updated on your activities every week. What is the best way to do this? This is aroutine    message, so you should:

Schedule a weekly meeting with your manager

Send your manager an e-mail

Imagine you are the division manager. You have several teams which report to you. One of the teams is tasked with new product development which requires a high level of communication and interaction. Which network type should you choose for the communication structure of this team?




All channel