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There are many definition of BPM and is difficult to pinpoint as to exactly what is BPM. But, BPM should be viewed as a discipline, a comprehensive methodology which is driven by business results, and a holistic systematic approach to achieving optimized business outcomes.

BPM basically enables organizations to align business functions with customer needs, and helps executives determine how to deploy, monitor and measure company resources.

BPM has the ability to enhance efficiency and productivity, reduce costs, and minimize errors and risk