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A(n)__________ is a mental state that arises spontaneously within a

person based on interaction with the environment rather than through

conscious effort and is often accompanied by physiological changes or

sensations. Feeling

 

Fawn works for a web publishing company, and daily, she is charged with

solving challenging software algorithms and ensuring that her clients’

materials are managed efficiently and are secured. If Fawn thrives on the

relationship management aspect of emotional intelligence, which of the

following options best explains how Fawn might respond to a situation at

work?

 Fawn would call her clients and communicate about what their

needs are and how she might be able to help them